Shipping Policy

At LittleGlow, we’re committed to getting your order to you safely and as quickly as possible. We currently ship our products to customers in the United States and select international destinations.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information whenever tracking is available.

Please note that orders are not typically processed or shipped on weekends or major holidays.

Shipping Times

Estimated delivery times are:

Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs and any available free-shipping offers will be displayed at checkout before you complete your purchase.

From time to time, we may offer promotional free shipping to selected destinations.

Tracking Your Order

Once your order has shipped, you’ll receive an email containing your tracking information.

Please allow up to a few business days for tracking information to become active after your order has been shipped.

If your tracking shows that your package is still in transit, please allow the estimated delivery window to pass before contacting us.

International Orders & Customs

For orders shipped outside the United States, your package may be subject to customs duties, taxes, or other import charges imposed by your country.

Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delays that are outside of our control.

Delivery Delays

While we work with reliable shipping carriers, LittleGlow cannot guarantee an exact delivery date.

Occasional delays may occur due to:

• Carrier disruptions
• Weather conditions
• Customs processing
• Incorrect or incomplete addresses
• High-volume shipping periods
• Other circumstances beyond our control

We appreciate your patience if your order experiences an unexpected delay.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order.

If you notice an incorrect address, contact us as soon as possible at [your support email].

Once an order has been shipped, we may not be able to change the delivery address.

LittleGlow is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at [your support email] with your order number and relevant details.

We’ll review the situation and work with you to find the best possible solution.

Questions About Your Order?

We’re happy to help.

Email us at [your support email] and include your order number so we can assist you as quickly as possible.

Thank you for choosing LittleGlow. ✨

Little lights. Big smiles.