FAQ

Everything you need to know about ordering from LittleGlow ✨

What payment methods do you accept?

We accept major credit and debit cards and other secure payment methods available at checkout.

How long will my order take to arrive?

Orders to the U.S. typically arrive within 5–12 business days. International delivery usually takes around 7–20 business days depending on the destination.

Do you offer free shipping?

Yes! Free shipping may be available on selected orders or during special promotions. Any applicable offer will be shown at checkout.

Will I receive tracking information?

Yes. Once your order ships, we’ll send tracking information to the email address provided at checkout.

Are LittleGlow lamps safe?

Our lamps are designed with everyday home use in mind and use soft silicone materials. Please follow the product-specific instructions and keep charging components away from water.

Can I use my lamp overnight?

Many of our lamps are designed to provide a gentle, cozy glow for bedrooms and nighttime use. Please follow the charging and usage instructions included with your specific lamp.

Can I return my order?

Yes. If you're not satisfied with your purchase, please contact us to review your return or refund options.

What if my order arrives damaged?

We're here to help. Take a photo of the damaged item and packaging and email us with your order number. We'll review it and help resolve the issue.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

Do you ship internationally?

Yes! We ship to the United States, Canada, Europe, the UK, and other eligible destinations.

How can I contact LittleGlow?

Have a question that isn't answered here?

📧 Email us at: contactlittleglow@gmail.com

We’ll be happy to help! ✨